Understanding needs
PractisedUnderstanding the need before proposing anything. Customer Discovery with prospects at Shortcode Dev, Customer Insights gathered from FRUZEE's partners, and a Customer-Centric approach learnt at the markets.
Where I used itShortcode Dev, FRUZEE, Market greengrocer
Value proposition and positioning
PractisedKnowing what an offer brings, to whom, and why it stands out. I worked on the Value Proposition and Positioning of FRUZEE's three ranges and of Shortcode Dev's platform.
Where I used itShortcode Dev, FRUZEE, Zium
Product strategy and prioritisation
PractisedDeciding what to build, and in what order. At FRUZEE, that is the Product Strategy for the three ranges. At Shortcode Dev, it was Product Discovery, then Feature Prioritisation as feedback came in.
Where I used itFRUZEE, Shortcode Dev
Scoping a product
PractisedTurning a need into concrete Product Requirements: manufacturers' formats and constraints at FRUZEE, the rules of an internal tool at Spacefoot, the spec for my own projects.
Where I used itSpacefoot, Zium, FRUZEE, Media chain, This site, One euro, Profil, DayBrief
Launching products
PractisedRunning a launch calendar with marketing, sponsorship, activation and logistics: ten launches and more than fifty campaigns at OM. At FRUZEE, preparing the Go-to-Market Strategy for each range.
Where I used itOlympique de Marseille, FRUZEE
Testing and conversion
PractisedWorking on pricing, running A/B Testing and Conversion Optimisation across more than 20 marketplaces at Spacefoot.
Where I used itSpacefoot
E-commerce and customer experience
PractisedA football club's online shop, a catalogue sold on marketplaces, brand websites. Merchandising, newsletters, Customer Experience and order problems, with day-to-day Marketplace Management at Spacefoot.
Where I used itOlympique de Marseille, Spacefoot, Zium, FRUZEE
Marketing and campaigns
PractisedGetting a product known, then measuring what works. Product Marketing for the FRUZEE ranges, Retail Marketing and campaigns for the OM shop, Growth Marketing with the Spacefoot teams. And every week, a Campaign Analysis fed by the Consumer Insights drawn from sales.
Where I used itOlympique de Marseille, FRUZEE, Spacefoot